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Our Terms, Your Rights, One Clear Place

Everything that governs your 777pum account — from how we handle your personal data to how your GCash and Maya transactions are recorded — sits on this page. Availability of our services depends on local law and is open to eligible players where permitted.

Account TermsPrivacy & DataCookie PolicyGCash & Maya UseContact & Requests
777pum Our Terms, Your Rights, One Clear Place
DATA & SECURITY PRACTICE

How We Handle Policy Responsibilities

We manage your personal and payment data with a clear set of internal practices. These are not abstract commitments — each one maps to a specific part of how your 777pum account operates, from the moment you link your GCash wallet to the day you request an account closure.

Data Retention

We keep your account and payment records for the period required under applicable law. Once retention requirements are met and your account is closed, deletion requests are processed within a reasonable timeframe.

Cookie Use

Our site uses session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Each login generates a one-time PIN sent to your registered mobile number. This OTP step applies whether you access 777pum on a browser or through the mobile app, and is required for withdrawals.

Policy Change Notice

Before any material change to our terms takes effect, we send advance notice to your registered email or mobile number. The updated policy is also posted here with the effective date clearly marked.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Question

If you have a question about our terms, want to request your data, or need to flag a payment dispute involving GCash, Maya, or InstaPay, our support team handles all of it. Reach us through any of the channels below and we will respond with the relevant policy detail or escalate to our compliance desk.

Team online

Live Chat

Open the chat widget from any page on 777pum. Describe your policy question or payment issue and an agent will pull up your account record directly.

Email Support

Send your legal or data request to our support address. Include your registered mobile number or GCash-linked email so we can locate your account without delay.

Account Help Centre

Log in to your 777pum account, go to Account Settings, and use the Help section to submit a formal data or policy request that is tracked automatically.

Common Questions About Our Legal Terms

These are the questions we hear most often about our policies, data practices, and account rights. If your question is not covered here, contact us through live chat or account help.

We collect your name, registered mobile number, and e-wallet details — such as your GCash or Maya number — to verify your identity and process payments. No unnecessary data is held beyond what account operation requires.

Log in, go to Account Settings, and submit a data request through the Help section. Alternatively, email support with your registered mobile number and we will compile your data record and send it to you.

Yes. Close your account through settings or contact support directly. Once closed, we process deletion requests in line with local law retention requirements — we will confirm the timeline when you raise the request.

Each GCash, Maya, or InstaPay transaction is logged against your account for payment verification and dispute resolution. Those records are not shared with third parties and are stored under encryption.

We notify you via your registered mobile number or email before changes take effect. The updated version is published here with a clear effective date — continued account use after that date means you have accepted the update.

Reach our compliance desk via live chat or email, referencing your registered account. If your concern is not resolved at that level, you may escalate to the relevant data protection authority under Philippine law where applicable.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.